Reservations

* Full Name:

* E-mail address:

* Check in date

* Check out date

Your Request:

Thank you for your time.

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* Full Name:

* E-mail address:

* Check in date

* Check out date

* Room number:

1. My overall experience was good and I would recommend this hotel to my friends and family .

Reception

1. Check-in went smoothly, the receptionist was friendly and my reservation information was accurate.

1. Check-in went smoothly and my room bill was in order.

1. The receptionists were friendly and helpful during my stay.

Housekeeping and laundry

1. My room was clean and comfortable during my whole stay.

1. The public areas of the hotel were clean.

1. The housekeepers were friendly and efficient.

1. Laundry and ironing service was efficient.

Accommodation

1. My room was in a nice location and comfortable to live in.

1. My room was furnished and maintained properly.

1. The bathroom was furnished and maintained properly.

Did you have maintenance problems in your room?

If yes was the issue taken care of efficiently by our maintenance staff?

Food and beverage

My meal plan was:

1. The breakfast buffet was up to my expectations and the food was tasty.

1. For full board clients – the lunch and dinner met my expectations and the food was tasty.

1. For half board clients – the lunch met my expectations and the food was tasty.

1. The à la carte menu met my expectations and the food was tasty.

1. The pool bar menu met my expectations and the food was tasty.

1. Room service was efficient, food was delivered on time and food was tasty.

1. The beverage menu was up to my expectations and the drinks were of a good quality.

1. The mini-bar was filled daily and the mini-bar count was accurate.

1. The waiters and barmen were friendly and efficient in their work.

Additional comments, wishes and suggestions to the hotel management:

Thank you for your time and feedback.

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